Managed by Restaurant People
Customer Centric Philosophy
20,000+ Restaurants Installed
Complete Enterprise Solutions
 
     
  XPIENT Solutions, LLC  
  11525 Carmel Commons Blvd.  
  Suite 100  
  Charlotte, NC 28226  
  Phone: 704.295.7000  
  Email: info@xpient.com  
  Directions: Map  

Automating restaurant operations consists of comprehensive planning and responsible execution. XPIENT maintains the expertise required to achieve successful implementation and rollout throughout the enterprise. Industry experts and technical specialists collaborate with customers to develop a solid understanding of issues and objectives. From needs analysis, to system configuration and implementation, to live support, the objective of XPIENT's Customer Service is to deliver rapid return on investment and exceptional long-term business value.

Hardware Maintenance
       

Once systems are implemented, optimal operation is secured via a complete range of affordable Hardware Maintenance options. Certified 3rd party affiliates recognized worldwide, with hundreds of support locations coast-to-coast and thousands of specialists provide consistent service delivery on all product components. XPIENT works closely with and monitors affiliate technicians to ensure that problem resolution is swift and complete.

 
             

XPIENT provides a wide range of Customer Service solutions to help customers manage their information technology investment efficiently and cost-effectively.

 

 
 
 

“We made the decision to proceed with the rollout because feedback from the three pilot locations was very positive. Based on the pilot, we are expecting considerable improvements in speed of service and reductions in training costs.”

“We learned about the flexibility, ease of use, and reliability of IRIS by talking to current XPIENT users. We then installed the systems at three pilot sites to test its capabilities. Everyone at the pilot sites has been very positive about it. The software is much easier to use than our previous solution so it will save a considerable amount of time previously required to train crew members. The intuitive user interface will also help us improve our speed of service. Finally, our ability to easily move the data to a hosted reporting site will help our company make better strategic decisions.”

John Ognenoff, Director of Information Technology
Cousins Subs

 
     
 
 
     
   
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